Frequently Asked Questions

You should expect that your conversations will be kept confidential. When you meet with a psychologist, you have the right to privacy. The psychologists cannot disclose anything you say to anyone else without your written permission. The only times a psychologist would break confidentiality are in the event of threats of harm to self or other; reports that a child (under 18 years of age) or an elder (60 years and older) is being abused or neglected in some way; or if there is a subpoena or court order.

You have the right to know ahead of time about the services that you are receiving from your psychologist and all associated fees. The psychologist should provide you with a written agreement that outlines their services, fees, and any policies (e.g. cancellation policy). Also, you have the right to know about and agree to the specific kind of therapy that you receive.

• What problems do you treat?
• Is the psychologist licensed in Texas?
• What therapeutic approach does the psychologist use?
• What treatment does the therapist recommend and how long will it last?
• How will you collaborate to work toward your goals?
• What are your fees/rates? Does my insurance cover the services I will receive?
• How long is each session?
• Any other issues or questions that you have about therapy.

If you have health insurance, most insurance plans cover medically necessary psychological treatment, also known as behavioral health services. So, we provide a "super-bill" that you submit to your insurance company for reimbursement. You should also check with your health insurer to find an in-network psychologist, or to learn if you have out-of-network benefits for psychotherapy.